We explore innovation with an eye to providing greater customer service.
The parking industry has undergone major change in the last decade. One of the more visible changes has been the introduction of new technologies that automate the payment portion of the parking process.
In the past, it was common to see employees at the exit lanes taking the fees from our parking patrons. Today many locations utilize a centralized Pay-on-Foot (POF) device to collect the parking fee due. Denison has improved upon this process by adding two-way audio / video to the POF device in order to add a level of customer service that is as close as possible to a personable, face-to-face conversation. Denison introduced this technology to the parking industry in 2004 and has been improving on the process since that time.
There have been advances in garage construction methods, materials and design, lighting advancements that save 50%+ in energy costs, improvements in parking equipment over and above those already mentioned and many other innovative ideas.
Additionally, Denison is trying to do our part in lessening the impact on our environment. We are doing so by reducing energy consumption, lowering our carbon footprint and hot zones and seeking to address the inevitable growth in demand for electronic vehicle charge stations.
We would welcome the opportunity to discuss our ideas, innovations and the introduction of each of these design concepts into our daily operations. Perhaps some of these ideas could benefit your parking facility? We’d welcome the opportunity to explore these innovations further with you.